Network Adequacy Certification Tool (NACT)

The Department of Health Care Services (DHCS) will review, validate and certify the provider network of each County Mental Health Plan (MHP), herein referred to as Plans. DHCS must ensure adequate access to appropriate service providers in accordance with Title 42 of the Code of Federal Regulations parts 438.207, 438.68 and 438.206(c)(1). DHCS will use this information to ensure compliance with CMS network adequacy requirements. In order to demonstrate network adequacy, Plans must submit a completed Network Adequacy Certification Tool (NACT).

Please download and save this document in your files and rename to append the date of completion at the end of the file _MM_DD_YYYY

For example, if you download the following file NACT_3370_-3371-_CRFREACH_FY1920_Q3.xlsx and complete it on February 28, 2020, please rename file NACT_3370_-3371-_CRFREACH_FY1920_Q3_02_28_2020.xlsx.

Please verify the information provided in each Exhibit, make corrections if needed, and add any missing information.

After completely verifying your programs NACT, please return the file to

If you are having trouble downloading these documents or have questions about these instructions, please contact Optum Support Desk at or 1-800-834-3792 and we will be happy to assist you.

(NACT) Technical Assistance (pdf)
How to complete the NACT Spreadsheet 2020-02-14
Optum SOC Application QIP Presentation (pdf)
Overview of the SOC Application 2019-11-13
Optum San Diego Registration Tip Sheet (pdf)
Tip Sheets 2019-11-13
SOC Application Tip Sheet for Managers (pdf)
Tip Sheets 2019-11-13
SOC Application Tip Sheet for Providers (pdf)
Tip Sheets 2019-11-13